Two years ago I was sitting in Dr. Chal's waiting
room - about to see another one of my most unfavorite people in my life
for the past 20 years - another dentist. I passed the time interviewing
Jane and Lisa. "Why do you like working here?" etc., etc. The answer from
both gave me a little peace and curiosity - "After working here I could
never work for another dentists."Then it was my turn. After a 20-year
downward spiral, dentist- mouth- and teeth-wise, I was prepared for the
bad news (it was always bad news), but not for the graciousness displayed
by Dr. Chal. For the first time, I had a feeling that I might be in
competent hands that could give me a solution.
He presented the solution - a long and involved process full of
specialists and challenges and LOTS of money. I said a conditional yes -
the whole process had to be conducted in the positive - no talk about
other preceding dental work, lots of appropriate medicine, NO PAIN, and a
loving supportive attitude displayed at all times by Dr. Chal, Lisa, and
Jane. I was a truly frightened patient who was going to need a lot of
handholding.
Bless his heart - Dr. Chal said yes he could do that and we began the
next two years. At first I was so frightened that I had to call Jane for
words of love and support to even come in for an appointment - always
given with total acceptance of where I was in my head and positive
encouragement. Dr. Chal even showed up for moral support at the first
specialist before they knocked me out!
Time and procedures went by - my confidence in them (I call them my
Team PLJ) increased as the treatment plan progressed and they were ALWAYS
there for me. Although there were times when I wondered why I was paying
for this torture, TEAM PLC (peace, love, and joy) always kept me going.
This two years has culminated in beautiful teeth, healthy gums, and a
happy jaw. On my last appointment, Dr. Chal even drilled in my mouth with
no nitrous oxide! Their love and support carried me through.
So ... if you are contemplating another dental adventure and your
history is like mine, you have come to the right place. These people are
technically brilliant and superb in emotional support. The very last thing
I would have EVER contemplated is writing a letter like this - and I could
not wait to do it!
Sincerely,
Emily C.
VP of Marketing, JJ Croney & Associates
Other information:
Visit
Dr. Chal's web site—see impressive photos of his work and read more
testimonials of grateful patients.
